AI on WhatsApp without ruining the experience: 10 precautions before automatingAutomating WhatsApp with AI works when the customer knows they're talking to a bot, finds the exit to a person and doesn't repeat everything. 10 precautions before you flip it on.Blog · Tag
Everything we publish about WhatsApp.
AI on WhatsApp without ruining the experience: 10 precautions before automatingAutomating WhatsApp with AI works when the customer knows they're talking to a bot, finds the exit to a person and doesn't repeat everything. 10 precautions before you flip it on.
WhatsApp is the favorite channel of 48% of Brazilians. The omnichannel journey with AI that doesn't lose the customer48% of Brazilians prefer WhatsApp, but talk to 5 companies a quarter across channels. How AI keeps the history and doesn't make the customer repeat everything.