WhatsApp is the favorite channel of 48% of Brazilians. The omnichannel journey with AI that doesn't lose the customer48% of Brazilians prefer WhatsApp, but talk to 5 companies a quarter across channels. How AI keeps the history and doesn't make the customer repeat everything.Blog · Tag
Omnichannel
Everything we publish about Omnichannel.
WhatsApp is the favorite channel of 48% of Brazilians. The omnichannel journey with AI that doesn't lose the customer48% of Brazilians prefer WhatsApp, but talk to 5 companies a quarter across channels. How AI keeps the history and doesn't make the customer repeat everything.